Reference

Privacy Policy for kapan138 Accounts

kapan138 Privacy Policy explains how we handle your account, wallet, device and support details before you open the lobby.

Account dataWallet recordsCookie choicesAccess requests
kapan138 Privacy Policy for kapan138 Accounts
HELP ROUTES

Contact Us About Your Privacy Policy

A clear contact path helps when a wallet reference, login event or account record needs checking.

Data access request Ask us for the account details, device records or payment references connected with your profile. Include your registered contact detail so we can check identity before sharing any personal data.
Correction request If your phone detail, contact record or wallet status appears wrong, tell us through the signed-in support path. We compare the request with your account step before changing the stored record.
Privacy assistance For cookie choices, retention questions or an access concern, send the request through our account-help contact route. We can explain the relevant record and the next available action where local law permits.
DATA PRACTICE

Six Ways We Handle Your Data

Our Privacy Policy is applied at practical account points rather than kept as a general statement. We check identity before releasing account details, separate wallet references from private wallet credentials, and use…

Account creation

When you open an account, we use the contact detail and phone verification result you provide to create the profile and confirm that an access request belongs to you.

Payment matching

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account payments, we keep reference and status details needed to match your account without requesting your wallet password.

Device signals

Browser, device and login-time signals help us identify unusual access. If you move from a phone to desktop, these records may help support check why an account step stalled.

Cookie choices

Cookies can remember session state and selected preferences. You can adjust cookie controls in your browser, although switching them off may require you to repeat an account step.

Retention period

We retain account, support and transaction references only for the period needed for account security, reconciliation, dispute handling and legal duties, then remove or de-identify them when appropriate.

Policy requests

You may ask for access, correction or deletion by using the signed-in privacy contact route. We may verify your identity first and explain any legal reason a record must remain.

Privacy Policy Questions From Indonesia

These Privacy Policy answers cover the account, wallet, device and contact questions we expect before you open access. If your situation is not listed, use the signed-in privacy route and include the account detail needed to find your record.

It covers account details, phone verification, login and device signals, cookie choices, support messages, lobby activity and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account.

We use payment references and status information to match a DANA or QRIS transaction. You should not send us a wallet password, card secret or full payment credential through support.

Phone verification helps us confirm that an account-access request belongs to you and supports correction or data-access requests. We use the result for account protection, subject to local law.

Yes. Use the signed-in privacy contact route to request the account, device, support or transaction records connected with your profile. We verify identity before releasing personal data.

Send a correction request through the account-help route and identify the record that looks wrong. We compare your request with the verified account detail before updating the stored information.

We retain payment references for reconciliation, security, disputes and legal duties for as long as needed. When that period ends, we remove or de-identify the record where appropriate.

You can request deletion through the privacy contact route. We assess the request under applicable rules; some account, security or transaction records may need to remain where local law permits.